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Terms of service

These terms are an agreement between you and Leaverbook, which runs the site at leaverbook.com ("we", "us"). They apply when you create an album, upload to one, view a gallery or buy an upgrade. By using Leaverbook, you agree to them. Please also read our privacy policy. Questions: hello@leaverbook.com.

Who can use Leaverbook

  • To create an organiser account you must be at least 13 years old (and old enough to use Google or Dropbox where you live).
  • If you are under 18, you need your parent or guardian's permission to create an album or buy an upgrade, and we recommend involving your school if the album is for a school event. Your parent or guardian agrees to these terms for you.
  • Guests don't need an account. By uploading, guests agree to the "Rules for everyone" and "Your content" sections below.
  • If you set up an album for a school or other organisation, you must be allowed to do so on its behalf.

What Leaverbook does

An organiser signs in, connects their own Google Drive or Dropbox, creates an album and shares a QR code or link. Guests upload photos and videos straight into the organiser's storage. Collecting photos and videos is free. A one-off upgrade, currently A$39 per album, adds a shared guest gallery, written, voice and video messages, approval before anything appears in the gallery, a cover photo and removal of the "Powered by" footer. The upgrade screen describes exactly what you get at the time you buy. There's no subscription.

How much guests can upload depends on the space in the organiser's storage, file types and sizes we support, the storage provider's rules and our limits to prevent abuse. An upgrade doesn't buy extra Drive or Dropbox space. You're responsible for any charges from your storage or internet provider.

Organisers' responsibilities

If you run an album, you agree to:

  • have permission to collect and share photos, videos and messages of the people at your event, especially anyone under 18, and follow your school's photo and media policies;
  • tell guests how the photos will be used and who will be able to see them;
  • keep guest, gallery and live-display links within your intended group, since anyone with a link may be able to see what it shows;
  • check what is uploaded, and promptly hide or delete anything that breaks these terms or that someone in it reasonably asks you to remove;
  • only connect a Drive or Dropbox account you're allowed to use, and keep it secure; and
  • test your QR code before the event and keep your own backup of important files.

Turning on approval controls what appears in the gallery; it doesn't stop files arriving in your storage. Hiding something doesn't delete it from your storage, and nobody can recall copies people have already saved.

Rules for everyone

You must not use Leaverbook to upload, share or do anything that:

  • bullies, harasses, threatens, humiliates or targets anyone;
  • is sexually explicit, pornographic or nude;
  • sexualises or exploits anyone under 18, or shows a minor in a way that is inappropriate, humiliating or harmful (we report child sexual abuse material to the police and relevant authorities);
  • is violent, hateful or discriminatory, or promotes self-harm or illegal activity;
  • shares private information about someone, or images of someone, without their permission;
  • you don't own or have permission to share (such as someone else's copyrighted work);
  • impersonates someone or misleads people about who you are; or
  • contains malware, tries to get around passcodes, access controls or rate limits, or disrupts the service.

Reporting and removal: to report something, contact the organiser or email hello@leaverbook.com with the album link and a description. If content breaks these rules, we may remove it from the gallery and live display, turn off an album's gallery or uploads, suspend or close an account, and report it to the police or other authorities where appropriate. Where we can, we'll tell the organiser why and give them a chance to respond, but we may act straight away to protect someone, especially a young person.

Your content

You keep any rights you have in what you upload. Uploading to an album doesn't give the organiser or us ownership of it. You give us permission to store, send, fetch and display your content only as needed to run the album features being used, and you let the organiser (and their helpers) receive and access it. If the gallery is on, approved content can be seen by people with the album link. We don't use your content for advertising. Organisers need separate permission for other uses, such as publishing photos outside the album.

Payments and refunds

Upgrades are a one-off payment per album, processed by Stripe. Prices are shown in Australian dollars or your local currency, and include any GST or VAT that applies. Check the final total and currency on the checkout page before paying. The upgrade applies to the chosen album once payment is confirmed. Later price changes don't affect what you've already paid. If you're under 18, you need a parent or guardian's permission to pay.

An organiser can let guests gift the upgrade before a deadline the organiser sets (no later than the event day). A gift upgrades the album for the organiser and all guests; the guest who pays doesn't get an account or any control over the album. If an album has already been upgraded when another payment for it completes (for example, two guests gifting at once), that extra payment is refunded automatically.

If you're charged twice, the upgrade doesn't work, or something else goes wrong, email hello@leaverbook.com with the album name and your payment receipt (never send card numbers). We'll look into it and give you the remedy you're entitled to under the Australian Consumer Law or other law that applies, such as fixing the problem or a refund. You can also ask us about a refund for other reasons and we'll consider it fairly. Deleting your account or disconnecting your storage doesn't automatically trigger a refund.

Your consumer rights

Our services come with guarantees that cannot be excluded under the Australian Consumer Law, including that they will be provided with due care and skill and be fit for any purpose you made known to us. If we fail to meet a consumer guarantee, you may be entitled to have the problem fixed, cancel the service, get a refund or receive compensation, depending on the circumstances. Consumers in New Zealand, the UK, the EU and the US also have rights under their local laws. Nothing in these terms excludes, restricts or changes any right or remedy that the law says cannot be excluded.

Connected services

Google Drive, Dropbox and Stripe have their own terms. Their availability, permissions, storage limits and account rules affect what Leaverbook can do. We don't control them, but this doesn't reduce our responsibility for our own service or your consumer rights.

AI help chat

Our optional help chat uses AI to answer general questions about Leaverbook. It can make mistakes. It can't see your account, confirm payments, approve refunds or change these terms. Email us for help with a specific account or payment, and don't put passwords, payment details or private information into the chat.

Closing an account and stored files

Organisers can stop uploads, change gallery settings, disconnect storage (guests can't upload until it's reconnected) or choose "Delete my account & data" at any time. Deleting removes your account and albums from Leaverbook and asks your storage provider to cancel our access. It doesn't delete files already saved in your Drive or Dropbox; you manage those yourself. The privacy policy explains what else we keep and for how long.

Availability and changes to the service

We aim to keep Leaverbook running smoothly, but maintenance, internet problems or outages at Google, Dropbox or our other providers can interrupt uploads or viewing, including during an event. Your files are kept by your storage provider, not by us, so keep backups of anything important. We'll provide the service with the care and skill the law requires.

We may make reasonable changes for maintenance, security, legal reasons or to improve the product. If we plan to stop offering Leaverbook or significantly reduce a paid feature, we'll give reasonable notice where we can and offer an appropriate remedy for paid features we can no longer provide, as the law requires.

Limits on our liability

To the extent the law allows, and except for rights you have under the Australian Consumer Law or other law that can't be excluded:

  • we aren't responsible for content uploaded by guests or organisers, or for how organisers or other people use, share or keep copies of it;
  • we aren't liable for loss caused by Google, Dropbox or other services we don't control, or for indirect or consequential loss such as lost opportunity; and
  • where our liability for failing to meet a consumer guarantee can lawfully be limited, it is limited to supplying the service again or paying the cost of having it supplied again (which for an upgrade is a refund of what you paid).

Nothing here limits our liability for our own fraud, negligence that causes personal injury, or anything else that can't be limited by law.

Suspension

We may restrict or close an album or account if it's reasonably necessary because of a security risk, unlawful activity, a risk to someone's safety or a serious breach of these terms. Where practical, we'll explain why and give you a chance to fix the problem. Contact us if you think we've made a mistake. A suspension doesn't remove any refund or other remedy the law gives you.

Changes to these terms

We may update these terms. We'll publish the new version here with a new date and, for significant changes, tell organisers by email or on the site. Changes don't take away rights you already have, or apply to upgrades you've already paid for in a way that disadvantages you.

Governing law and disputes

These terms are governed by the law of New South Wales, Australia, and the courts of New South Wales (and courts that can hear appeals from them) can decide disputes. If you live outside Australia, you also keep any protections your local law gives you that can't be excluded, and you may be able to bring a claim in your local courts. If you have a problem, please email hello@leaverbook.com first so we can try to fix it. You can also contact a consumer protection agency, such as NSW Fair Trading or the ACCC in Australia.

Contact

Leaverbook. Email: hello@leaverbook.com.

Last updated 7 November 2026. Questions: hello@leaverbook.com