How can we help?

Click "Set up my album", connect your Google Drive or Dropbox and name your album. We make the folder and your QR code. Print the table card or share the link, and you're done.

With Google, Dropbox, or an email and password. With an email account, you connect your Google Drive or Dropbox when you set up your first album.

Choose "Forgot password?" on the sign-in page and we'll email you a reset link.

Yes. Every album has a printable table card with your QR code. Find it on your album page.

No. Guests scan the QR code with their phone camera and upload straight from the browser. No app, no account, no password.

Yes. Guests can upload as many photos and videos as your storage holds.

With the optional extras (a one-off A$39 for that album), guests get a shared gallery and see everyone's photos as they arrive. Without them, photos go straight to your folder.

Into a new folder in your own Google Drive or Dropbox. Guests' files go straight from their phone to your storage, and we never keep a copy.

Google Drive and Dropbox. OneDrive is on the way.

Yes. Apple doesn't let other apps save into iCloud, so connect a free Google Drive or Dropbox instead. Both show up in the Files app on your iPhone, iPad and Mac, and from your dashboard you can save every photo and video to your Photos library in one go.

As a rough planning guide, allow 5 MB per photo: 20 photos need about 0.1 GB (100 MB), 100 photos about 0.5 GB, 500 photos about 2.5 GB, and 1,000 photos about 5 GB. For example, 50 guests sharing 20 photos each would need around 5 GB for photos alone. Actual sizes vary by phone and quality; high-resolution or RAW photos can be much larger. Add space for videos on top, then leave another 25–50% spare as a buffer.

For planning, allow roughly 0.1–0.5 GB (100–500 MB) per minute of phone video. Ten one-minute clips could need around 1–5 GB on top of your photos. This is an estimate, not a maximum: resolution, frame rate and format change file sizes, and 4K, high-frame-rate or ProRes recordings can need much more. Before the event, check the free space in your connected Google Drive or Dropbox account, rather than its total capacity. Existing files already use some of it; Google storage is also shared with Gmail and Google Photos. Check a few sample photo and video file sizes for a closer estimate, and free up space or increase your storage plan if needed.

Press "Disconnect" on the storage card on your album page. Your account and albums stay, but guests can't upload until you press "Connect again". Files already in your storage stay where they are.

Yes. Connect your Google Drive or Dropbox, name your album and you get a QR code. Guests can upload as many photos and videos as your storage holds. Free guest pages show a small "Powered by Leaverbook" link at the bottom.

A shared gallery where guests see everyone's photos as they arrive, written, voice and video messages, approving uploads before they show, and no "Powered by" footer. It's a one-off A$39 for that album, and you can add it any time, even after the event.

No. Collecting photos stays free, and the extras are a one-off A$39 per album. Your photos stay in your storage, so there's nothing to keep paying for.

Open the account menu (your initials, top right) and choose "Delete my account & data". Files already in your Google Drive or Dropbox stay there.

No. Files go straight from your guests' phones into your own storage.